Can't find what you need below? Email us directly and we'll get back to you — typically within 1-2 business days.
baisdenholdingsinc@gmail.comAutomatically refunded to your balance. You don't need to contact us for this — check your balance on the dashboard, it should already reflect it.
Go to My account → Delete account, or visit Account settings directly. This permanently deletes your selfies and face profile, every photo and video, and your account.
This is rare, but email us the email address on your account and roughly when you paid, and we'll look into it directly.
Completed generations and unused-but-purchased credits aren't refundable — see our Terms of Service for the full policy. Failed generations are always refunded automatically.
See also our Terms of Service and Privacy Policy.